Hotel cleaning: What does this service comprise?

Cleaning in hotels is essential to comply with hygienic and sanitary measures while guaranteeing a pleasant stay for guests, but… Do you know what a professional hotel cleaning service comprises?

Among the services we provide, there is also cleaning in hotels, so we can give you information so that you know what this service comprises, as well as some tips to comply with hygiene regulations and get satisfied customers. 

To achieve this, let’s start at the beginning. What is hotel cleaning?

What is hotel cleaning?

When we are asked what cleaning in hotels is, our answer is always the same: take care of even the smallest detail of cleaning, carry out organized work with qualified professionals, order, clean, and disinfect both rooms and common spaces.

Of course, in this process, we cannot forget that the well-being of clients is fundamental and that current Health regulations must be complied with, in this sense, the only way to achieve this is by having and following specific protocols for this type of establishments. 

Currently, with the reservation service through the internet, many tourists can vote and rate the state in which the hotel is located, as well as the services available for their rest, gastronomy, leisure options…etc. These scores are the guide that future travelers will follow to choose your establishment or not. 

This means that it is now even more important to maintain a good image and take care of even the smallest detail since the disappointment of a client can cause a barrage of negative reviews that can ultimately translate into a loss of reputation and affect your billing. 

Guests pay a lot of attention to the cleanliness

Hotels are places where there is an important transit of people. Guests pay a lot of attention to the cleanliness and order of the rooms, as well as the state of the furniture or the common spaces where they can carry out activities. That is why the organization to carry out the cleaning and disinfection tasks is so important because, besides being very precise and professional in these, the well-being of the guest must be taken into account, preventing them from feeling uncomfortable.

The work of cleaning and disinfection in hotels must be carried out daily, because as you already know, currently the covid cleaning protocols must be complied with, to avoid the spread of viruses. Of course, it has to be done with the right products, because besides leaving the space clean, the type of product used must be taken care of, since many can cause damage to the furniture, causing a feeling of neglect to the tourists who stay or allergic reactions to being excessively strong.

However, so that you have a more precise idea about cleaning in hotels, here are some tips, such as having a checklist for cleaning in hotels. 

Checklist for hotel cleaning

Is it mandatory to have a checklist to do cleaning in hotels? We do not know if it is mandatory, but for our company, it is essential to do a good job.

As we have mentioned, we divide hotel cleaning into two areas:

1. One dedicated to common spaces: cafeteria, reception, hall, and leisure areas such as swimming pools, patios, and gyms. 
2. And another focused on cleaning the rooms.

To serve them properly, at SCS Group Cleaning Solution we follow two checklists when we carry out this type of service: one that includes the disinfection and cleaning tasks of the entire hotel, and another where we focus on cleaning the rooms.

What things I must consider when cleaning hotels?

• We must carry the cleaning tasks of the common spaces out that do not affect the rest of the guests. Normally, if they are areas far from the rooms, we will do them first thing in the morning or mid-morning.
• The cleaning and disinfection products used cannot be harmful to the health of either the clients or the staff working at the hotel. In our case, we offer ozone and steam disinfection services in this type of area, which is effective and respectful of the environment and people’s health.
• Signal the areas during the cleaning tasks to prevent customers from having a mishap.
• Carry out disinfection and cleaning tasks before the use of tourists and after.
• If the hotel has a heated pool, and therefore changing rooms, it must be disinfected every day, because as we already know, places with humidity are more conducive to the spread of bacteria, fungi, or other microorganisms that are harmful to the health of the guests. Customers.
• Finally, although it is not directly related if the guest leaves any personal object forgotten in a common space or in a room, the cleaning professionals must take it to reception to notify the guest. 

Now let’s go to the products that are needed to perform a hotel cleaning. 

What list of products do I need to perform a hotel cleaning?

“Do I need a specific list of products to clean a hotel? ” “What materials do I use?” “Do I need special products?” If you have asked yourself these questions, perhaps it is because you want to personally take care of the cleaning of the hotel.

We are in favor of betting on the professionalism of a cleaning company that has the right materials and utensils, as well as knows all the surfaces to find the right product. This will help you avoid the deterioration of wood, marble… etc. However, below we are going to give you some recommendations.

As we have previously commented on cleaning products, it is of vital importance that these do not cause allergic reactions or discomfort among guests, so what list of products do I need to clean a hotel?

• Disinfectant detergent to kill bacteria, viruses, and microorganisms. With this product, we can disinfect all surfaces.
• Soapy detergent for cleaning dust on furniture and wooden floors.
• Scented floor cleaner, to leave a good smell in each room.

Once you have the right products, you may be interested in how to clean a hotel. Room. 

How to clean a hotel room?

To answer how a hotel room is cleaned, we are going to rescue the hotel cleaning checklist that we have discussed in the previous section. 

This will be our cleaning guide and the one that our professionals follow to clean a hotel room.

• Ventilation is the first step. As soon as you arrive at the room, the cleaning staff must open the windows to ventilate the space.
• The second step is to check the room and see if there is any element missing. If the guest has left a valuable object or remains of garbage.
• Start with a thorough cleaning of the bathroom. A place where there is a greater risk of bacteria proliferation. Because of humidity, disinfecting the pieces, disposing of soaps, glasses, and other courtesy utensils, and polishing the taps.
• Remove sheets and towels to send them to the laundry, make the bed with clean sheets, as well as place freshly washed towels in the bathroom.
• Disinfect furniture with disinfectant spray, doors, cabinets, and doorknobs.
• Protect wooden furniture from dust with soapy liquid.
• Put the room in order, putting each object in its place 
• Vacuum the floor or sweep it. 
• Scrub the floor. If it is parquet or floating flooring. Use a specific liquid that protects the wood, and with porcelain, scrub it with scented floor cleaner.

As you can see, it is a simple protocol, but the success of cleaning lies in doing it properly. Maintaining routines and not forgetting any space. 

Hire cleaning service for hotels

Now that you know what cleaning a hotel comprises, at SCS Group Cleaning Solution, we invite you to contact the cleaning service for hotels that we offer.

Our company has a team of responsible and qualified professionals to carry out disinfection and cleaning tasks. Both in the rooms and in the rest of the rooms in your hotel, as well as the products for effective and long-lasting cleaning. Advanced disinfection alternatives, such as ozone disinfection or steam cleaning. Using this guarantees the elimination of mites, microorganisms, bacteria, and viruses, thus providing its clients with greater security and tranquility during their stay.

Our team provides services in Melbourne, Sydney, and Brisbane. We are an approved and allowed company to do cleaning work in hotels, hostels, and pensions. We would love to take care of cleaning your business.